Contact Us
Got a question about one of our reviews, spotted something out of date, or just want to flag a casino we should be looking at? This is the page for that. Below you'll find how to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods.
When you write in, it helps to be specific — tell us which casino, which page, or which section of the site your message relates to. If you're reporting an error in an RTP figure, a bonus term, or a licensing detail, a link to the page in question means we can check and correct it faster.
What we can help with
- Corrections or updates to information on our non Gamstop casinos guide — bonus terms, RTP figures, or offer details that have changed
- General questions about how we research and rate the sites listed here
- Feedback on your own experience with a casino we've reviewed, positive or negative
- Enquiries about the site itself, our editorial approach, or commercial disclosures
What we can't help with
We're an independent comparison resource, not a casino operator, so we can't process withdrawals, resolve account disputes, verify your identity documents, or answer questions about a specific deposit or bonus credited to your account. Those queries need to go directly to the casino's own support team, usually reachable through live chat or a help centre on their site.
We also can't offer financial, legal or medical advice. If gambling has stopped feeling fun or is affecting your finances, our Responsible Gambling page has practical information and support options worth reading.
Before you get in touch about a specific casino
A few quick checks can save you time:
- Read the offer terms on the casino's own site — wagering requirements, maximum withdrawal caps and time limits vary between operators such as Betmica, Kikibet and Betninja, and change more often than review pages do
- Check the casino's licensing footer for its current regulator, since sites operating outside GAMSTOP are typically licensed offshore rather than by the UK Gambling Commission
- Have your account email or username ready if you're contacting the casino directly, as this speeds up any support request
Something to know before you play
Non Gamstop Casinos lists and compares casinos that operate outside the GAMSTOP self-exclusion scheme. Some of the links on our casino comparison page are commercial, and we may earn a commission if you sign up through them. This never affects how a site is ranked or reviewed — our ratings are based on the same criteria for every operator we cover. You can read more about who we are and how we work on our About Us page, and our Terms and Conditions set out the rules for using this site. Gambling is for over-18s only.
Want to suggest a casino?
If you think we've missed a site worth reviewing, or you've come across a new operator accepting UK players outside GAMSTOP, send us the details by email. We can't promise to add every suggestion, but we do read them and factor genuinely new operators into future updates.